Cancellation & Return

Right of withdrawal

Right of withdrawal for consumers

1.1 The following information explains the conditions and consequences of the statutory right of withdrawal for mail-order purchases. This does not constitute any contractual granting of rights beyond those stipulated by law. In particular, the statutory right of withdrawal does not apply to commercial resellers or customers outside the EU.

1.2 The right of withdrawal does not apply to consumers who are not citizens of a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of the contract.

1.3 You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise your right of withdrawal, you must inform us (Thomas Schneider & Martina Schneider GbR, Kölner Str. 53, 14612 Falkensee, Germany, Phone: +49 (0) 177 4638291, Email: info@tms-trends.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email).

You can use the cancellation form below, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract.

TMS Trends

Thomas Schneider & Martina Schneider

GbR Cologne Street 53

14612 Falkensee

to return or hand over the goods. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods beyond what is necessary to ascertain their nature, characteristics, and functioning.

1.4 Partial revocation

In the event of a partial cancellation, TMS Trends Thomas Schneider & Martina Schneider GbR may demand subsequent payment of shipping costs (for the original shipment to the customer) from the customer if the remaining order value after the cancellation (original order value minus the order value relating to the cancellation) falls below the respective free shipping threshold and no shipping costs were originally charged (at the time of ordering).

1.5 Exceptions to the right of withdrawal

There are statutory exceptions to the right of withdrawal (§ 312g BGB), and we reserve the right to invoke the following provisions: The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer. It may expire prematurely in the case of contracts for the supply of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, as well as in the case of contracts for the supply of goods that, after delivery, have been inseparably mixed with other goods due to their nature, and in the case of contracts for the supply of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.

End of the cancellation policy ___________________________________________________________________________________________________

Cancellation form

(If you wish to cancel the contract, please fill out this form and return it.) To TMS Trends Thomas Schneider & Martina Schneider GbR Kölner Str. 53 14612 Falkensee Email: info@tms-trends.de Mobile: +49 (0) 177 4638291 I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*) _______________________________________________ _______________________________________________ Ordered on ___________________ (*)/received on _______________________(*) Name of consumer(s) ______________________________________ Address of consumer(s) _________________________________ _________________________________ _________________________________ _________ _____________________________________________________ Date Signature of consumer(s) (only if notification is on paper) _____________________________________________________________________________________ (*) ​​Delete as appropriate